Privacy & Cookie Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal information:

  1. information about your computer and about your visits to and use of this website, including your IP address (which we do not link with any other personal information), geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
  2. any other information that you choose to send to us via the contact form;

Cookies

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

More information about cookies, including how to block them or delete them, can be found at AboutCookies.org.

Using your personal information

Personal information submitted to us via this website will only be used for the purposes specified in this privacy policy. We will only retain your personal information for as long as necessary to fulfil such specified purposes.

We may use your personal information to:

  1. administer the website;
  2. improve your browsing experience by personalising the website;
  3. enable your use of the services available on the website;
  4. deal with enquiries and complaints made by or about you relating to the website;

We do not carry out any direct marketing activities and will never share your personal information with any third parties for the purposes of direct marketing.

Disclosures

We will only use your personal information for the purposes outlined above. However, in exceptional circumstances it may be necessary to disclose personal information

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  4. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

We do not transfer your personal information outside the European Economic Area (EEA).

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. If you choose to communicate with us via email, please note that, despite all of our precautions, no data transmission over the internet can be guaranteed to be 100% secure. Any personal information you disclose to us via email is therefore at your own risk.

Policy amendments

We may update this privacy policy from time to time. You should therefore check this page occasionally to ensure you are happy with any changes.

Your rights: Deleting, accessing and updating your personal information

At any time you may ask us to delete any personal information we hold. Please write to us via our website contact form.

You may also instruct us to provide you with any personal information we hold about you. (Provision of such information will be subject to the supply of appropriate evidence of your identity.) We may withhold such personal information to the extent permitted by law. Please write to us via our website contact form.

If the personal information which we hold about you needs to be corrected or updated, please write to us via our website contact form.

You may instruct us not to process your personal information for marketing purposes at any time. In practice, you will usually expressly agree in advance to our use of your personal information for marketing purposes and may subsequently opt out at any time. Please write to us via our website contact form if you wish to do so, or if you require more information.

We will endeavour to respond to and/or action any of the above requests within one month.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us via our website contact form.

This policy was last updated on 16th May 2018.